Accounts Receivable Specialist

Overview
The primary task of the Accounts Receivable Specialist is to ensure incoming payments are processed and accurately posted to customer accounts with the main objective of minimizing the risk of unmanaged debt exposure to the company. The Accounts Receivable Specialist role reports to the Accounting Manager.

Essential Functions:

  • Responsible for daily deposits including posting all payments accurately to customer accounts and scanning checks to the bank.
  • Processes credit card transactions and post to proper accounts once funds hit the bank.
  • Processes credit card refunds for customers as requested.
  • Answers and responds to all customer billing and payment related questions and researches discrepancies.
  • Provides copies and backup support to customers as needed.
  • Monitors customer accounts, identifies delinquent accounts, and proceeds with collection measures when necessary.
  • Creates reports regarding the status of customer accounts as requested.
  • Leads collections process by consistently following up with customers regarding past due balances as well as updates management on collection efforts during weekly AR meetings.
  • Other duties as assigned.

What you need to succeed:

  • Well organized with a high degree of accuracy and attention-to-detail.
  • Ability to prioritize work and meet performance deadlines.
  • Strong analytical skills and problem-solving abilities.
  • Ability to work both independently and as part of a team.
  • Excellent verbal and written communication skills.
  • Must be self-motivated and forward thinking.

Education and Experience:

  • Bachelor's degree and/or 5 (+) plus years' experience with Accounts Receivable and debt collection preferred.
  • Technical application daily with ERP and other systems as well as Microsoft Suite.

Submit your resume to paige.tillson@threadsuniforms.com no later than Friday, July 13, 2024.