Forklift Operator
Overview
The Forklift Operator is responsible for operating a forklift to load and unload trucks and to move, locate, relocate, stack, and count merchandise. This role is also accountable for the safe, effective, and efficient operation of the forklift vehicle and may also be required to perform Order Filler and Checker duties. The Forklift Operator role reports to the Logistics Manager.
Essential Functions:
- Receiving/Put-Away: Unload and sort inbound shipments safely, accurately, and efficiently. Move product to storage locations and store in the appropriate areas as directed.
- Quality: Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances.
- Stock Picking: Perform picking duties in bulk storage areas in an efficient manner that meets company standards. Pull and supply stock for replenishment of picking bins. Pull and prepare pallets for LTL shipment.
- Equipment: Operate equipment in a safe and efficient manner following prescribed work methods to load, unload, move, stack, and stage product and materials using a forklift, pallet jack, or rolling dock cart as needed. Maintain the facility’s equipment and materials in a neat, clean, and orderly fashion. Inspect the forklift or other equipment and immediately report any issues.
- Inventory: Maintain accuracy of records to ensure inventory control is maintained. Assist in daily cycle counting as well as physical inventories. Ensure proper storage, rotation, and replenishment of picking bins.
- Safety, Sanitation, Security, Maintenance: Conduct forklift operations in a safe manner at all times and in compliance with OSHA and Company Standards. Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Assist in building, grounds, and equipment maintenance as required.
- Other duties as assigned.
What you need to succeed:
- Collaborate in a team setting while also working independently.
- Follow directions, stay organized and work with a sense of purpose.
- Operate forklift, pallet jacks, rolling carts, and other warehouse systems and devices.
- Physically lift up-to (50 lbs.) fifty pounds at once or lesser amounts more frequently throughout the day.
- Stand, walk, bend, and reach above the shoulders frequently throughout the shift daily.
- Read, count accurately, complete simple math, and write legibly.
Education and Experience:
- High school diploma or GED.
- Forklift certification.
We are open Monday - Friday from 8am - 5pm (occasional Saturdays if the business dictates).
Please apply no later than Wednesday, July 10 by sending letter of interest and/or resume to paige.tillson@threadsuniforms.com.
Accounts Receivable Specialist
Overview
The primary task of the Accounts Receivable Specialist is to ensure incoming payments are processed and accurately posted to customer accounts with the main objective of minimizing the risk of unmanaged debt exposure to the company. The Accounts Receivable Specialist role reports to the Accounting Manager.
Essential Functions:
- Responsible for daily deposits including posting all payments accurately to customer accounts and scanning checks to the bank.
- Processes credit card transactions and post to proper accounts once funds hit the bank.
- Processes credit card refunds for customers as requested.
- Answers and responds to all customer billing and payment related questions and researches discrepancies.
- Provides copies and backup support to customers as needed.
- Monitors customer accounts, identifies delinquent accounts, and proceeds with collection measures when necessary.
- Creates reports regarding the status of customer accounts as requested.
- Leads collections process by consistently following up with customers regarding past due balances as well as updates management on collection efforts during weekly AR meetings.
- Other duties as assigned.
What you need to succeed:
- Well organized with a high degree of accuracy and attention-to-detail.
- Ability to prioritize work and meet performance deadlines.
- Strong analytical skills and problem-solving abilities.
- Ability to work both independently and as part of a team.
- Excellent verbal and written communication skills.
- Must be self-motivated and forward thinking.
Education and Experience:
- Bachelor's degree and/or 5 (+) plus years' experience with Accounts Receivable and debt collection preferred.
- Technical application daily with ERP and other systems as well as Microsoft Suite.
Submit your resume to paige.tillson@threadsuniforms.com no later than Friday, July 13, 2024.
Buyer
Overview
The Buyer supports our Sourcing team and reports to the Purchasing Manager.
Essential Functions:
- Works with the Sales and Operations teams and the Purchasing Manager to develop new product, test the new product and manage the production process through completion.
- Coordinates and manages critical milestones in both domestic and import orders.
- Forecasts levels of demand, keeps constant check on stock levels for both domestics and imports.
- Generates and expedites purchase orders on a timely basis as per the SLA and customer requirements.
- Negotiates pricing, rebates, incentives, and discount programs with suppliers.
- Ensures supplier decisions are consistent with department strategy and get Purchasing manager’s sign off.
- Reviews lab dips, strike-offs, bulk fabric and trim and communicates to suppliers within 24 hours of receipt.
- Tracks and manages W.I.P for import orders. Tracks and coordinates shipments through Customs and delivery through designated customs broker.
- Communicates back orders and stock out orders to sales support partners on a timely basis as per the SLA.
- Communicates as necessary/required to all appropriate stakeholders on any issue that impacts customer.
- Identifies and checks dead stock on a routine basis.
- Assists manager in resolving product related issues from customers.
- Assists with ad-hoc planning and analysis and special projects as assigned by manager.
- Performs other related duties, as assigned.
What you need to succeed:
- Excellent communication and people skills.
- Excellent organizational skills, attention to detail, and forward-thinking.
- Thorough understanding of the business operational processes and supply chain.
- Strong analytical and critical thinking skills.
- Proficient with forecasting, scheduling, and planning tools. Infor ERP experience is strongly preferred.
- Knowledge of production scheduling methodologies, multi-step process planning, and inventory prioritization.
- Ability to work collaboratively with business partners internally and external to the organization.
- Ability to communicate effectively in person, phone, and email timely with the highest levels of customer service.
Education and Experience:
- Bachelor’s degree and/or 5(+) five plus years’ experience as a Buyer (apparel development/textiles preferred).
- Experience with domestic and international suppliers preferred.
- Technical application daily with ERP and other systems as well as Microsoft Office Suite.
Please submit your resume to paige.tillson@threadsuniforms.com no later than Friday, July 13, 2024.
Sales Account Executive
Overview
The Sales Account Executive position is a role within our Sales department and reports to our Vice President of Sales and Marketing. This role is responsible for building sales by expanding our existing clients' services while also prospecting new clients. This team member will participate in the entire sales cycle under the guidance of the Vice President of Sales and Marketing (sales plan, prospecting, field visits, proposals, price negotiations, closing and customer onboarding). Typical sales tasks include but are not limited to quoting, forecasting, customer relationship management (CRM) software utilization and proposal development. This role will be based in our Midlothian, Virginia office and will require travel to clients and prospects. Our clients consist of theme parks, supermarkets, convenience stores, and quick service restaurants across the United States.
Essential Functions:
- Engages in active sales prospecting, cold calling and relationship development.
- Cultivates long term and sustainable service relationships with clients through consistent engagement beyond day one and sales rollouts to ensure fluidity of projects.
- Interacts with various levels within client organizations, including management, buyers, end-users and others to ensure short- and long-term multi-function relationships with clients.
- Identifies new sales opportunities and develops plans of action to acquire the business.
- Coordinates closely with operational team and others within Threads Uniform Agency to execute service agreements and consistently provide exceptional customer experiences.
- Develops sales proposals and quotes; creates and presents sales forecasts.
- Utilizes CRM software for prospecting activities and sales forecasts.
What you need to succeed:
- Seasoned sales professional (does not have to be in apparel/fashion or uniform industry).
- B2B "relationship-selling" experience is a MUST.
- Demonstrated success in working with large (high demand) corporations with multiple locations.
- Team-oriented with the ability to work independently as well.
- Outstanding communication skills (listening, presenting, reporting, and writing).
- Must be organized with strong multi-tasking abilities.
- Proven ability to create, meet and/or exceed sales forecasts.
Education and Experience:
- Bachelor's degree in related field preferred.
- 3 (+) plus years of direct B2B sales experience.
- Proficient in Microsoft Office.
Candidates for the Sales Account Executive position should send their resume to paige.tillson@threadsuniforms.com.
Account Specialist
Overview
The Account Specialist is a member of the Client Services team within the Sales and Marketing department and works closely with the Sales Account Executives and other key players to administer client uniform programs.
Essential Functions:
- Becomes an expert in Threads’ offered products, suppliers, and client uniform programs.
- Maintains strong working knowledge of apparel types, fabrics, and garment customization methods.
- Develops and maintains proficiency in software and electronic resources, including but not limited to: Infor M3, Microsoft 365, Nextiva VOIP, Zendesk, nopCommerce, Monday Work Management.
- Cultivates and grows relationships with Threads’ clients via phone, email, and meetings (in-person and virtual), proactively updating corporate contacts with status reports.
- Responds to consumer inquiries and requests via Zendesk service tickets, providing full resolution.
- Proactively communicates client program details and schedules with internal departments to ensure successful order fulfillment.
- Reviews and submits client purchase orders, providing all details needed to process orders accurately and on time.
- Analyzes order status and inventory reports weekly to ensure deadlines are met and backorder dates are promptly relayed to consumers.
- Collects, analyzes, summarizes, and reports on data such as sales volume and program updates.
- Researches and proposes products and pricing for customized uniform programs and corporate gift initiatives.
- Prepares digital product presentations for corporate decision makers.
- Merchandises client webstores by preparing and updating product descriptions, images, and availability.
What you need to succeed:
- Bachelor’s degree or equivalent experience working in Sales or Account management.
- Strongly proficient in Excel, Outlook, and PowerPoint.
- Experience using sales tracking software.
- Excellent communication and customer service skills.
- Organized, dependable, and self-motivated team player.
Candidates should submit their resume to paige.tillson@threadsuniforms.com.