Sales Account Executive
Overview
Threads’ next Sales Account Executive will come to us with no less than 5(+) years of B2B experience in a national, high demand/multiple location client base. You will bring an enthusiastic drive to build sales by expanding our existing clients' services while also prospecting for new clients. You will have been successful and hands-on in the entire sales cycle with the guidance of a senior sales and marketing executive (sales plan, prospecting, field visits, proposals, price negotiations, closing, and customer onboarding). Typical sales tasks include but are not limited to quoting, forecasting, customer relationship management (CRM) software utilization, and proposal development. We champion our Sales team to share 35% of their schedule a year to in-person engagements with our clients and prospects nationwide. Our clients consist of theme parks, supermarkets, convenience stores, and quick service restaurants across the United States.
How you will spend your time:
- Engaging in active sales prospecting, cold calling, and relationship development.
- Cultivating long-term and sustainable service relationships with clients through consistent engagement beyond day one and sales rollouts to ensure fluidity of projects.
- Interacting with various levels within client organizations, including management, buyers, end-users, and others to ensure short- and long-term multi-function relationships with clients.
- Identifying new sales opportunities and developing plans of action to acquire the business.
- Coordinating closely with the operational team and others within Threads Uniform Agency to execute service agreements and consistently provide exceptional customer experiences.
- Developing sales proposals and quotes; creating and presenting sales forecasts.
- Utilizing CRM software for prospecting activities and sales forecasts.
- Performing other sales or corporate functions as required.
What you need to succeed:
- Seasoned sales professional (does not have to be in apparel/fashion or uniform industry).
- B2B "relationship-selling" experience is a MUST.
- Demonstrated success in working with large (high demand) corporations with multiple locations.
- Team-oriented with the ability to work independently as well.
- Outstanding communication skills (listening, presenting, reporting, and writing).
- Must be organized with strong multi-tasking abilities.
- Proven ability to create, meet and/or exceed sales forecasts.
Education and Experience:
- Bachelor's degree in related field preferred.
- 5(+) plus years of direct B2B sales experience.
- Proficient in Microsoft Office.
Candidates for the Sales Account Executive position should send their resume to paige.tillson@threadsuniforms.com.
Account Specialist
Overview
The Account Specialist is a member of the Client Services team within the Sales and Marketing department and works closely with the Sales Account Executives and other key players to administer client uniform programs.
Essential Functions:
- Becomes an expert in Threads’ offered products, suppliers, and client uniform programs.
- Maintains strong working knowledge of apparel types, fabrics, and garment customization methods.
- Develops and maintains proficiency in software and electronic resources, including but not limited to: Infor M3, Microsoft 365, Nextiva VOIP, Zendesk, nopCommerce, Monday Work Management.
- Cultivates and grows relationships with Threads’ clients via phone, email, and meetings (in-person and virtual), proactively updating corporate contacts with status reports.
- Responds to consumer inquiries and requests via Zendesk service tickets, providing full resolution.
- Proactively communicates client program details and schedules with internal departments to ensure successful order fulfillment.
- Reviews and submits client purchase orders, providing all details needed to process orders accurately and on time.
- Analyzes order status and inventory reports weekly to ensure deadlines are met and backorder dates are promptly relayed to consumers.
- Collects, analyzes, summarizes, and reports on data such as sales volume and program updates.
- Researches and proposes products and pricing for customized uniform programs and corporate gift initiatives.
- Prepares digital product presentations for corporate decision makers.
- Merchandises client webstores by preparing and updating product descriptions, images, and availability.
What you need to succeed:
- Bachelor’s degree or equivalent experience working in Sales or Account management.
- Strongly proficient in Excel, Outlook, and PowerPoint.
- Experience using sales tracking software.
- Excellent communication and customer service skills.
- Organized, dependable, and self-motivated team player.
Candidates should submit their resume to paige.tillson@threadsuniforms.com.